FAQ’s
Are your products guaranteed?
Yes. If you find something wrong, such as a missing component or a defective case, we will send the missing component or replace the product in whole at no change.
What is your return policy?
We extend a 30 day, no questions asked return policy on unopened, unused products. Upon receipt of the returned items in their original packaging and condition, we will issue a refund.
If you have a question about an item you have purchased, or wish to make a return, please call us toll-free at (855) 924-2182, or email us at [email protected].
Send returns to:
1201 N. 54th Ave.
Ste. 133
Phoenix, AZ 85043
You will be responsible for your own shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Can you private label?
Yes. The customer just needs to supply the artwork in a JPEG file.
Can you custom build a first aid kit?
Yes. Depending on the kit, a minimum order will be required.
How long will it take for my order to be shipped?
Your order will be shipped in 3 days. Allow up to a week for transit.
How do I contact customer service?
You can call us toll-free at (855) 924-2182, or email us at [email protected].